Company Terms and Policies

Wholesale customers

Please contact: sales@phosproducts.com

Introduction

Welcome to Phos Solutions, L.L.C. These terms and policies govern the sale of products by Phos Solutions, L.L.C. to wholesale customers. By placing an order with us, you agree to these terms and policies.

Minimum Order Quantity

The minimum order quantity for any purchase is 9 units. Orders that do not meet this requirement will not be processed.

Shipping and Delivery

Shipping Window:

Orders of less than 100 will be shipped within one week from the date of order confirmation.  Orders greater than 100 or custom designed orders are subject to longer shipping windows and will be established at the time of order confirmation.

Shipping Costs:

Shipping costs are to be paid by the buyer. The shipping fee will be calculated and added to your invoice at the time of purchase.

Replacement of Defective Parts

Replacement Period:

We offer a 7-day replacement policy for any defective parts. If you receive a defective item, please contact our customer service within 7 days of receiving the product.

Replacement Process:

To initiate a replacement, please provide proof of the defect (e.g., photos, description) and your order details. We will arrange for a replacement or provide further instructions.

Payment Terms

  • Payment must be made in full at the time of order placement unless otherwise agreed upon in writing.

  • We accept payments via check, ACH, PayPal Business, bill.com, PaymentWorks. Other methods of payment may be negotiated with our sales team.

Order Placement

  • Orders can be placed through our website, email, or by contacting our sales team directly.

  • Please ensure all order details are accurate before submission. Any changes to the order must be communicated promptly.

Pricing and Taxes

  • All prices are listed in US dollars and are subject to change without notice.

  • Applicable taxes will be added to the invoice total and are the responsibility of the buyer.

Limitation of Liability

  • Phos Solutions, L.L.C. is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Our liability is limited to the replacement of defective parts as outlined in our replacement policy.

Governing Law

These terms and policies are governed by the laws of Utah/United States of America. Any disputes arising from these terms will be resolved in the courts of Utah/United States of America.

Contact Information

For any questions or concerns regarding these terms and policies, please contact us at: